1- Booking and Reservation:
The client is responsible for providing accurate information during the booking process.
Reservation confirmation is subject to availability.
The agency reserves the right to modify or cancel reservations due to unforeseen circumstances.
2- Payment Policies:
Prices are quoted in a specific currency and are subject to change.
Full payment or a deposit is required to confirm a booking.
Accepted payment methods and applicable fees are outlined.
3- Cancellation and Refund:
Cancellation policies vary by package and are clearly communicated during the booking process.
Refund eligibility is based on the cancellation timeline and specific terms for each booking.
4- Travel Documentation:
The client is responsible for obtaining and ensuring the validity of necessary travel documents.
The agency may assist with visa applications but is not liable for visa denials.
5- Accommodations:
Accommodation standards are outlined in the package details.
Room preferences are considered but not guaranteed.
Check-in/check-out times and hotel policies are provided.
6- Transportation:
Transportation details, including transfers and modes of transport, are specified in the package.
Any changes to transportation preferences must be communicated in advance.
7- Tour Packages:
Inclusions and exclusions of tour packages are clearly stated.
Modifications to the itinerary may occur due to unforeseen circumstances.
8- Health and Safety:
Clients are encouraged to obtain travel insurance for health and safety coverage.
The agency provides general travel health and safety tips but is not responsible for personal health matters.
9- Responsibility and Liability:
The agency is not liable for losses, damages, injuries, or expenses incurred during travel.
Clients are responsible for personal belongings and travel insurance coverage.
10- Changes to Terms and Conditions:
The agency reserves the right to update or modify the terms and conditions at any time.
Clients are encouraged to review the terms regularly for any changes.
11- Dispute Resolution:
Any disputes will be resolved through negotiation or, if necessary, legal action.
12- Force Majeure:
The agency is not liable for disruptions or cancellations due to force majeure events (natural disasters, strikes, etc.).
13- Miscellaneous:
Any additional terms specific to certain packages or promotions are included in the respective documentation.
Journey through the Middle East, with us by your side.
351 University St. - 3rd Floor - Suite 4 PO box 1992 Amman, 11941 Jordan
Phone : +962 6 537 1616
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